FAQs

First you will have to choose a design you like, don’t worry we can still customize the design to your liking. There are few options to choose from (Design Only) option: We customize the design for you  & send you the final high resolution files. With these files you are able to print with any local or online printer.

If you choose to print with us, You will then need to choose a quantity option (50, 100, 250, 500 or 1,000 quantities)

Next, in the provided box, you can input the information you would like on the design (example: name/business name, telephone, business address, Social media info, color changes etc…)

Next are the print finishes. Our standard finishes are Matte coating and High gloss. We also have other premium finishes to choose from.

(Optional) If you have a logo and you would like your logo in the design, you can upload your logo/image in the upload module.

Then your all set. Click add to cart and input your contact/payment info and checkout.

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Once you have included the info/images you would like on the design, we get to work on your design right away. We will have design proofs for you within 48 hours, so please send all info and or images to us so that we can get started on your design right away. We send design proofs via email.

Yes. Every order will have an invoice. In the invoice you will see all details of purchases.

Yes. 2 ways in submitting images. You can email us at: info@activeinkmedia.com (make sure to include your receipt/order # in email)
Or you can attach images in the product upload module when checkout.

Yes. Once purchased, and once you have submitted your info / images, we will send you a design proof for your review within the next 48 hours. (The faster you send us your info or images the faster you will receive your design proofs! If you did not include your info or images in the product page, be sure to email all the info/images to us at: info@activeinkmedia.com

Yes. We can change to any color of your liking. Make our design truly yours!

Once we have received all the information and or images in the order, you will be receiving design proofs within the next24-48 hours.

The printing process takes 4 business days (Mon-Friday)

Ship Turnaround is 2-3 business days. (Mon-Sat)

There is no shipping for any digital orders. Digital orders are sent via email.

Yes, all print and design products are made & shipped only in the United States.

We do not ship internationally.

Yes. Email us at info@activeinkmedia.com for custom design work.

Once orders are approved from you, your order is immediately sent to printing.

This is why over stress about double or even triple checking your design proofs before approving. Take your time to look over any errors or typos in your design then when your ready, go ahead and approve for printing.